Terms & Condition

Welcome to TheLuxuryPicks.com! By accessing or using our website, you agree to comply with the terms and conditions outlined below. These terms are designed to ensure a smooth shopping experience for you and a transparent relationship with us.

1. General Terms

• By placing an order on TheLuxuryPicks.com, you confirm that you are at least 18 years old or have the permission of a guardian to make a purchase.
• All products on this website are mirror copies of luxury items. We do not create or design products but ensure they replicate the original in terms of quality and craftsmanship.

2. Payment Policy

• Full Payment: All orders must be paid in full at the time of purchase.
• Accepted Payment Methods:
  • PayPal
  • Bank Transfer
• Future Payment Methods: We are working to add more payment gateways (e.g., credit card processing) for your convenience in the near future.

3. Delivery Information

• We are partnered with FedEx for reliable and timely delivery.
• Standard Delivery: Orders are delivered within 7 days.
• Maximum Delivery Time: In case of unforeseen circumstances, delivery may take up to 14 days.
• Customized Orders: If you order a customized product, such as a made-to-order size or design, delivery will also be completed within 14 days.

4. Refund & Replacement Policy

• Refund requests are extremely rare due to our focus on quality and customer satisfaction.
• If a refund situation arises:
  • Customers can keep the original product.
  • We will send a new product if the customer pays only the shipping fee.
• Our refund rate is 0%, as no customer has requested a refund to date.

5. Customer Responsibilities

• Customers are responsible for providing accurate information at the time of placing the order, including their delivery address and contact details.
• Once an order is shipped, any incorrect details provided may result in additional shipping charges for redelivery.

6. Intellectual Property

• All content on this website, including images, text, and branding, is the property of TheLuxuryPicks.com. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.

7. Contact Information

For any inquiries, issues, or concerns, please feel free to contact our live support team or email us at support@theluxurypicks.com.

By using this website and placing an order, you acknowledge that you have read and agreed to these terms and conditions. Thank you for shopping with The Luxury Picks, where quality and satisfaction come first!